Last updated: 01.01.2026
These Platform – Customer Terms and Conditions (“Terms”) govern access to and use of the services provided through the website spendo.one (the “Platform Site”).
By creating an Account, accessing the Platform, or using any of the Platform services (including API access), the Customer agrees to be bound by these Terms.
Platform
Spendo.one, a digital B2B distribution platform operated by a company registered in the Czech Republic, providing registered business customers with technical access to digital products supplied by third-party merchants.
Platform Site
The website located at spendo.one, including all associated systems, software, interfaces, APIs, databases, and infrastructure operated by the Platform.
Customer
A legal entity, company, or registered entrepreneur that has successfully completed the Platform registration process and has been granted access to the Platform for commercial purposes.
The Platform services are not available to consumers or private individuals.
Merchant
A third-party supplier or issuer of digital products including, but not limited to:
gift cards
prepaid vouchers
mobile top-ups
digital subscription codes
prepaid service codes
digital service tokens
promotional or loyalty codes
that are made available through the Platform.
Digital Product / Voucher
A digital code, voucher, prepaid card, mobile recharge, or similar digital item issued by a Merchant and distributed via the Platform.
End User
A consumer or individual who receives a Digital Product from the Customer through the Customer’s resale or distribution channels.
API
Application Programming Interface provided by the Platform that enables Customers to integrate their systems with the Platform and access Digital Products programmatically.
Account
A Customer account created on the Platform allowing access to Platform services, ordering systems, and API integration.
The Platform operates as a technical B2B distribution infrastructure that provides Customers with access to Digital Products supplied by Merchants.
The Platform:
provides technical access to Merchant products through its systems and APIs
facilitates the transmission of orders between Customers and Merchant systems
enables distribution of Digital Products to registered business Customers.
The Platform does not:
manufacture or issue Digital Products
act as a merchant of record for end users
operate as a consumer marketplace
sell Digital Products directly to consumers.
The Platform acts solely as a technical intermediary between Customers and Merchants.
The Platform operates solely as a technical distribution platform for digital products.
The Platform:
is not a payment service provider within the meaning of Directive (EU) 2015/2366 (PSD2)
is not an electronic money institution
does not issue electronic money or prepaid payment instruments
does not provide financial services.
All Digital Products distributed via the Platform are issued by independent third-party Merchants.
The Platform does not hold funds on behalf of Customers or End Users.
Access to the Platform is limited to business entities and professional operators.
By registering an Account, the Customer represents and warrants that:
it operates in a professional or commercial capacity
it has legal authority to enter into these Terms
all registration information provided is accurate and complete.
The Platform reserves the right to:
request additional documentation
perform business verification procedures (KYB)
approve or reject any registration request at its sole discretion.
The Platform may suspend or terminate Accounts that fail verification procedures.
Digital Products available on the Platform originate from third-party Merchants.
All descriptions, pricing, redemption conditions, and limitations are provided by the Merchants or their authorized partners.
The Platform does not verify or audit Merchant information.
Merchants are solely responsible for:
product legality
regulatory compliance
product descriptions
redemption conditions
fulfillment of services related to Digital Products.
Product availability and pricing may change at any time.
Digital Products made available through the Platform are issued exclusively by Merchants.
The Platform:
does not issue Digital Products
does not modify voucher content
does not guarantee redemption.
All redemption terms, expiration conditions, and usage limitations are determined by the issuing Merchant.
Digital Products may not be:
exchanged for cash unless permitted by the Merchant
reproduced or duplicated
altered or manipulated
used for unlawful purposes.
Unauthorized resale, reproduction, or misuse of Digital Products is strictly prohibited.
Customers are responsible for all activities conducted through their Account and API integration.
Customers agree to:
use the Platform exclusively for lawful commercial purposes
comply with all applicable laws and regulations
maintain adequate account and system security
implement fraud prevention procedures.
Customers bear full responsibility for their relationship with End Users, including:
customer support
compliance with consumer protection laws
handling refunds or complaints where applicable.
The Platform does not interact directly with End Users.
The Platform may grant Customers access to its API for automated purchasing and distribution of Digital Products.
Customers must:
protect API credentials
restrict API access to authorized personnel
ensure secure system integration.
Customers may not:
reverse engineer Platform systems
bypass security measures
overload Platform infrastructure
conduct automated attacks or scraping.
The Platform may restrict or suspend API access if suspicious activity or system abuse is detected.
Orders may be submitted through the Platform interface or via API integration.
When an order is submitted:
the request is transmitted to the Merchant or supplier system
the relevant system confirms or rejects the request.
Orders become final only after confirmation from the relevant system.
Merchants remain solely responsible for:
issuing Digital Products
redemption functionality
order fulfillment.
The Platform does not guarantee uninterrupted connectivity with Merchant systems.
Pricing for Digital Products available through the Platform is not publicly displayed on the Platform Site and is not intended for public disclosure.
Commercial terms, including pricing, discounts, transaction limits, settlement procedures, and payment methods, are determined individually between the Platform and each Customer and may be communicated through:
commercial agreements
private offers
written correspondence
account-specific documentation
API configuration or account dashboards.
Prices for Digital Products may vary between Customers and may depend on multiple commercial factors including, but not limited to:
purchase volume
geographic market
payment terms
distribution model
technical integration.
The Platform reserves the right to modify pricing and commercial conditions at any time in accordance with the applicable commercial arrangements between the Platform and the Customer.
Unless otherwise agreed in writing, Digital Products will only be delivered after the Platform has confirmed receipt of payment or availability of the Customer’s account balance.
The Platform is not obligated to provide Digital Products where payment obligations have not been fulfilled.
All payments must be made using the payment methods approved by the Platform.
Customers are responsible for determining and complying with all applicable tax obligations related to:
purchase of Digital Products
resale or distribution of Digital Products
transactions with End Users.
The Platform is not responsible for the Customer’s tax reporting obligations.
Customers must implement reasonable safeguards to prevent fraud, abuse, or unauthorized distribution of Digital Products.
The Platform may suspend transactions or accounts where:
fraudulent activity is suspected
abnormal purchasing patterns occur
misuse of Digital Products is detected.
The Platform reserves the right to cancel or block suspicious transactions.
The Platform strives to maintain continuous service availability.
However, uninterrupted operation cannot be guaranteed.
Temporary service interruptions may occur due to:
system maintenance
infrastructure upgrades
external network failures
Merchant system outages.
The Platform shall not be liable for temporary service disruptions.
The Platform may provide technical assistance regarding:
Platform functionality
API integration
delivery of Digital Products.
Technical support does not include assistance related to Merchant product redemption.
Customers must address redemption issues directly with the issuing Merchant or through their own support systems.
All intellectual property rights related to the Platform, including software, APIs, databases, and documentation, remain the exclusive property of the Platform or its licensors.
Customers are granted a limited, non-exclusive, non-transferable license to use the Platform and API solely for the purposes described in these Terms.
Customers may not copy, distribute, modify, or reverse engineer Platform technology.
To the maximum extent permitted by law, the Platform shall not be liable for:
actions or omissions of Merchants
redemption failures of Digital Products
defects in Merchant products or services
damages arising from End User usage of Digital Products
indirect or consequential damages.
The Platform’s total aggregate liability shall not exceed the total fees paid by the Customer to the Platform during the twelve months preceding the event giving rise to the claim.
The Platform may suspend or terminate Customer access if:
these Terms are violated
fraudulent activity is suspected
regulatory obligations require suspension
security risks are identified.
Upon termination, the Customer must immediately cease use of the Platform and API.
Customers must comply with all applicable laws including:
anti-money laundering regulations
sanctions and export control laws
electronic commerce regulations
consumer protection laws.
Customers represent that they are not subject to sanctions imposed by the European Union, the Czech Republic, or other applicable authorities.
The Platform reserves the right to suspend accounts that may expose the Platform to sanctions risk.
The Platform processes personal data in accordance with:
Regulation (EU) 2016/679 (GDPR)
applicable Czech data protection legislation.
Customers remain responsible for lawful processing of any personal data related to End Users.
The Platform operates as an information society service provider within the meaning of Directive 2000/31/EC on electronic commerce.
The Platform acts as a technical intermediary and shall not be liable for information transmitted through its systems where the conditions of the Directive are satisfied.
Nothing in these Terms shall create any partnership, joint venture, or agency relationship between the Platform and the Customer.
The Customer acts independently when purchasing or reselling Digital Products.
The Platform may update these Terms from time to time.
Updated versions will be published on the Platform Site.
Continued use of the Platform after publication constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the Czech Republic.
Any disputes arising from these Terms shall be submitted to the competent courts of the Czech Republic unless otherwise agreed.
Questions regarding these Terms may be submitted through the contact details provided on the Platform Site.
Last updated: 01.01.2026
This Acceptable Use Policy (“Policy”) governs the use of the services provided through the platform spendo.one (“Platform”).
By accessing or using the Platform, Customers agree to comply with this Policy.
Permitted Use
The Platform may only be used for lawful commercial purposes related to the distribution of digital prepaid products.
Customers must comply with all applicable laws and regulations when using the Platform.
Prohibited Activities
Customers may not use the Platform for any activity that:
violates applicable laws or regulations
facilitates fraud or deceptive practices
infringes intellectual property rights
distributes Digital Products through unauthorized channels
involves unauthorized resale or duplication of digital vouchers
circumvents security measures or system protections
interferes with the operation or security of the Platform.
Fraud Prevention
Customers must implement reasonable safeguards to prevent fraud, abuse, or unauthorized use of Digital Products.
The Platform reserves the right to suspend transactions or accounts where suspicious activity is detected.
Enforcement
The Platform may investigate any suspected violation of this Policy and may suspend or terminate access to the Platform if a violation is confirmed.
Last updated: 01.01.2026
These API Terms govern the use of the application programming interface (“API”) provided by spendo.one.
License
The Platform grants Customers a limited, non-exclusive, non-transferable license to access and use the API solely for the purpose of integrating the Platform’s services into the Customer’s systems.
Access
API access is provided only to verified business partners after successful onboarding.
The Platform reserves the right to grant or revoke API access at its sole discretion.
Security
Customers must keep API credentials confidential and must implement appropriate security measures to prevent unauthorized access.
Customers are responsible for all activity performed using their API credentials.
Restrictions
Customers may not:
reverse engineer the API
attempt to bypass security mechanisms
overload Platform infrastructure
use automated tools to exploit system vulnerabilities.
Service Availability
The Platform does not guarantee uninterrupted availability of the API and may perform maintenance or system updates from time to time.
Last updated: 01.01.2026
This Data Processing Agreement applies where spendo.one processes personal data in connection with providing Platform services.
Roles
Depending on the context:
the Customer may act as the data controller
the Platform may act as a data processor.
Processing Purpose
Personal data may be processed solely for purposes necessary to provide Platform services, including:
account administration
system security
technical support.
Security Measures
The Platform implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.
Sub-processors
The Platform may use trusted service providers to support the operation of the Platform infrastructure.
Data Breach Notification
In the event of a personal data breach, the Platform will notify affected Customers as required by applicable law.
Last updated: 01.01.2026
Customers using the Platform must comply with all applicable sanctions laws and regulations.
Sanctions Representation
Customers represent and warrant that they are not subject to sanctions imposed by:
the European Union
the Czech Republic
the United States
any other applicable authority.
Prohibited Use
Customers may not use the Platform to conduct transactions that violate applicable sanctions or export control laws.
Enforcement
The Platform reserves the right to suspend or terminate accounts that may expose the Platform to sanctions risk.
All content, software, systems, databases and technology associated with the Platform are protected by intellectual property laws.
Unless otherwise stated, all rights related to the Platform are owned by spendo.one or its licensors.
Customers may not:
copy Platform software or databases
reproduce Platform technology
reverse engineer Platform systems
distribute Platform intellectual property without permission.
Limited access to Platform services is granted solely for the purpose of using the Platform in accordance with the applicable Terms.
Company name: NexusIT s.r.o.
Registered office: Na Čečeličce 425/4, Smíchov, 150 00 Praha, Czech Republic
Company registration number (IČO): 237 70 163
Registered in the Commercial Register maintained by the competent court in the Czech Republic.
Website: https://spendo.one
Contact email: [email protected]
The company operates the digital platform spendo.one, which provides access to digital prepaid products supplied by independent third-party merchants.
Services are available exclusively to registered business customers.